Contact Us

Get in touch with our support team. We're here to help!

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Contact Information

📧

Email Support

support@fastspeedtest.store

For general inquiries and support

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Legal & Business

legal@fastspeedtest.store

For legal matters and business inquiries

🐛

Bug Reports

bugs@fastspeedtest.store

Report technical issues or bugs

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Feedback & Suggestions

feedback@fastspeedtest.store

Share your ideas to improve our service

Average Response Time: 24-48 hours during business days

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (CET)
Saturday - Sunday: Limited support available

Physical Address

FastSpeedTest.store
Digital Services Department
Amsterdam, Netherlands

📍 Location: Amsterdam, Netherlands (Remote Service)

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How long does it take to get a response? +
We typically respond within 24-48 hours during business days. Urgent technical issues may receive priority attention.
Do you provide phone support? +
Currently, we only offer email support to ensure we can properly document and track all inquiries. This allows us to provide more thorough and accurate assistance.
What information should I include when reporting a bug? +
Please include: 1) Steps to reproduce the issue, 2) Your browser and version, 3) Screenshots if possible, 4) Any error messages displayed, 5) Your internet service provider.
Can I request new features for the speed test? +
Absolutely! We welcome all feature suggestions. Please use the "Feature Request" option in the contact form or email us at feedback@fastspeedtest.store with details about your idea.
Is my speed test data private? +
Yes, we follow a strict no-logs policy. Your speed test results are not stored on our servers. For more details, please read our Privacy Policy.